Your Safety Matters

Safety & Etiquette

We want everyone to feel safe, comfortable and respected. Please take a moment to read our guidelines.

General Safety

  • All guests must complete a health declaration before their first session

  • Stay hydrated before, during and after your session

  • Listen to your body — leave the sauna or cold plunge if you feel unwell

  • Sessions are supervised but you are responsible for your own wellbeing

  • Follow all staff instructions and posted safety guidelines

Medical Conditions

  • If you are pregnant, consult your doctor before using any heat or cold therapy

  • Guests with cardiovascular conditions should seek medical advice before booking

  • If you take medication that affects heat tolerance, please inform us

  • Those with low blood pressure should approach cold therapy with caution

  • If in doubt, always consult your GP before your first session

Heat & Cold Guidance

  • Start with shorter sessions and gradually increase exposure

  • Do not use heat therapy if you have consumed alcohol

  • Cool down gradually after sauna sessions

  • Cold plunge immersion should be brief for beginners (30–60 seconds)

  • Avoid eating a heavy meal within 1 hour of your session

Etiquette

  • Respect the calm atmosphere — keep voices low in recovery areas

  • Swimwear must be worn at all times in shared spaces

  • Shower before entering the sauna or cold plunge

  • Place your towel on the bench before sitting in the sauna

  • Mobile phones should be on silent and away in recovery areas

  • Be mindful of others' space and comfort